Privacy Policy | Khaya Residences

Legal

Last updated: September 2026

This Privacy Policy explains how your personal data is collected, used, disclosed and protected when you use this website and contact us regarding Khaya Residences at Bangsar (the “Project”). This website is operated by Foreward Realty Sdn. Bhd. (agency no. E (1) 1909; SSM company no. 201901025033 (1334362-M)) (“we”, “us”). It is a third-party marketing website and is not the official website of the developer. Enquiries are handled by YIN JA SON, who is appointed by Foreward Realty Sdn. Bhd., using the contact details stated on this website. We are committed to handling personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Information We Collect

We only collect information that you choose to provide or that is necessary to respond to your enquiry, including:

Your name, phone number and any details you choose to share when you contact the negotiator through the external WhatsApp link;
Your enquiry content and communication history with the negotiator or authorised representatives;
Basic technical request data that may be processed by the website hosting provider and external font provider when this page loads. This page does not contain an on-page enquiry form;
If you accept analytics, Google Analytics and tags deployed through Google Tag Manager may process usage and device information, including pages viewed, interactions, approximate location derived from IP address, browser and device information, and referral information.

How We Use Your Information

To respond to your enquiry and provide information packs, floor plans and pricing about the Project;
To contact you regarding the Project, appointments, or related developments you have expressed interest in;
If you accept analytics, to understand aggregate website use and improve page content and usability;
To comply with applicable laws and regulatory requirements.

Disclosure of Your Information

If you ask us to facilitate a project enquiry, information you choose to provide may be shared with the developer, its related companies or relevant representatives where necessary to respond to that request. We do not sell your personal information to unrelated third parties. Where required, data may be disclosed to service providers who support website operations, such as hosting or analytics providers, under appropriate confidentiality obligations, or to authorities where required by law.

Messaging Communications

When you contact the negotiator using a messaging or social platform linked from this website, you will be directed to that platform to start a conversation. Your use of that platform is also subject to its own privacy policy and terms.

Cookies, Hosting & External Services

This website is hosted by a third-party hosting provider, which may process basic technical information such as your IP address, browser type, device information, and other data necessary to deliver and secure the website.

The website may also use external services, including WhatsApp and external font providers. These services may process technical information when their content or features are accessed and are subject to their respective privacy policies.

We use Google Analytics (Measurement ID: AW-?) and Google Tag Manager (Container ID: GTM-?) to understand how visitors use this website and to improve its performance and content. These services may use cookies or similar technologies to collect information about website usage.

Advertising storage, ad-user-data, and ad-personalisation signals are set to denied by default where supported by our website's consent configuration.

For more information about how Google processes data, please refer to Google’s Privacy Policy.

Data Retention & Security

We retain your personal data only for as long as necessary to fulfil the purposes described above or as required by law. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.

Your Rights

Under the PDPA, you may request access to, or correction of, your personal data, and you may withdraw your consent to our continued use of your data at any time. To exercise these rights, contact Foreward Realty Sdn. Bhd. using the office address or telephone details stated below.

For questions about this Privacy Policy or your personal data, contact Foreward Realty Sdn. Bhd. at D9-3-G, Dana 1 Commercial Centre, Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor, Malaysia, or call 03-7842 7335.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “Last updated” date.